Table of Contents 1.0 Operating System Requirements 2.0 Installing the PowerChute Business Edition Agent 3.0 Starting the PowerChute Business Edition Agent 4.0 Stopping the PowerChute Business Edition Agent 5.0 Uninstalling the PowerChute Business Edition Agent 6.0 Known Issues with PowerChute Business Edition Agent 1.0 Operating System Requirements - The PowerChute Business Edition Agent is compatible with Solaris 8 and Solaris 9. - The PowerChute Business Edition Agent installs and requires Sun Microsystems' JVM 1.4.2 2.0 Installing the PowerChute Business Edition Agent Launch the PowerChute Business Edition for Solaris installer by entering the absolute path to the pbe_agent_solaris_jvm.bin file. This file can be found in the Solaris directory on the CD-ROM. For example, if the CD-ROM is mounted to /mnt/cdrom, you would enter the following at the shell prompt... /mnt/cdrom/Solaris/pbe_agent_solaris_jvm.bin 3.0 Starting the PowerChute Business Edition Agent After the installation process is completed, the PowerChute Business Edition Agent begins running automatically. The Agent runs automatically each time the operating system is started. To manually start the PowerChute Business Edition Agent after it has been deliberately stopped, you can enter the following command at the shell prompt from anywhere in the file system ... /bin/startup start 4.0 Stopping the PowerChute Business Edition Agent To stop the PowerChute Business Edition Agent when it is running, you can enter the following command from anywhere in the file system ... /bin/startup stop 5.0 Uninstalling the PowerChute Business Edition Agent To uninstall the PowerChute Business Edition Agent, enter the absolute path to the uninstallPowerChuteBusinessEditionAgent script that is located in the directory where the Agent has been installed. For example, if the Agent is installed to /opt/APC/PowerChuteBusinessEdition/Agent directory, enter the following command at the shell prompt to uninstall the PowerChute Business Edition Agent ... /opt/APC/PowerChuteBusinessEdition/Agent/uninstallPowerChuteBusinessEditionAgent 6.0 Known Issues 6.1 Issue: An Administrator level account is required to install product. Solution: Login as root and attempt to install again. 6.2 Issue: Disabling active scripting in Internet Explorer means that the user cannot login to PowerChute Business Edition Agent. Solution: Do not disable security scripting in Internet Explorer. If security is disabled, open Internet Explorer and open the following menu: Tools\Internet Options\Security and enable active scripting. 6.3 Issue: An ActiveX control in the Login screen is marked as being unsafe while using Internet Explorer. Solution: Ensure that active scripting is enabled by navigating to Tools\Internet Options\Security and selecting the Custom Level button. 6.4 Issue: A Security Alert appears when you attempt to login to PowerChute Business Edition Agent while "launching programs and files in IFRAME" is disabled in Internet Explorer. Solution: Ensure that IFRAME is enabled by navigating to Tools\Internet Options\Security. 6.5 Issue: PowerChute Business Edition Agent UI becomes distorted when you enable "Ignore colors specified on Web Pages" in Internet Explorer. Solution: Disable "Ignore colors specified on Web Pages" by navigating to Tools\Internet Options menu item in Internet Explorer. 6.6 Issue: Shell Script will not execute from within the PowerChute Business Edition Agent for Solaris. Solution: It is important to call the shell that the script will run under as the first line of the script. 6.7 Issue: When configuring your Internet Explorer web browser to check for newer versions of stored pages, the PowerChute Business Edition Agent does not support the "Every visit to the page" option. Solution: Configure your browser to check for newer versions of stored pages "Automatically" in Internet Explorer "Internet Options". 6.8 Issue: JVM files remain on cancelling out of a Solaris or Linux installation Solution: Manually remove all the installed files when you cancel out of an installation on these operating systems.